Human Factors – Ground Crew

COURSE SYLLABUS

• INTRODUCTION
  • Aims and Objectives
  • Philosophy of Human Factors
    
    
• HUMAN PERFORMANCE AND LIMITATIONS
  • Vision
  • Hearing
  • Information Processing
  • Factors Affecting Human Performance
  • Overload and Underload
  • Stress Management
  • Sleep
    
    
• PHYSICAL ENVIRONMENT
  • Physical Environment
  • Climate and Temperature
    
    
• HAZARDS IN THE WORK PLACE
  • Introduction
  • Categories of Workplace Safety Issues
  • Warnings and Signs
  • Safe Working Environment
    
    
• COMMUNICATION
  • Communication
  • Communication Tools
    
    
• SOCIAL PSYCHOLOGY
  • Social Psychology
  • Troubled Employee
  • Conflict
    
    
• TASKS
  • Physical Tasks
  • Repetitive Tasks
  • Repetitive Strain Injuries
    
    
• HUMAN ERROR
  • Human Error
  • The ‘Dirty Dozen’
  • Implications of Errors
    
    
• FINAL EXAM