Menu

Syllabus

Aviation Industry Awareness Courses Syllabus

Command CRM

Crew Resource Management

COURSE SYLLABUS

  • INTRODUCTION

  • DEVELOPMENT OF CRM

  • COMMUNICATION
    • Flying Tiger accident
    • Eastern Airlines Accident
    • Aspects of Cockpit Communication
    • Standard Phraseology

  • PROBLEM SOLVING AND DECISION MAKING
    • The different types of decisions required by crews on a flight deck
    • Rile Based decisions
    • Well defined Problems
    • Ill-defined Problems
    • Standard Decision making Models

  • INFORMATION PROCESSING
    • Attention
    • Perception
    • Central Decision Making
    • Working Memory
    • Long Term Memory

  • WORKLOAD MANAGEMENT
    • Overload
    • Overworked

  • LEADERSHIP
    • Autocratic Style
    • Laissez-Faire Style
    • Democratic Style

  • STRESS MANAGEMENT
    • Causes and Symptoms
    • Management
    • Time Pressure and Deadline effects

  • CULTURAL FACTORS

  • SITUATIONAL AWARENESS
    • Definition
    • Loss of Situational Awareness
    • Basic Theory of Situational Awareness
    • Different types of Situational Awareness
    • Effect of Stress

  • FATIGUE AND FATIGUE AWARENESS
    • Sleep
    • Circadian Rhythms

  • AUTOMATION

  • THREAT AND ERROR MANAGEMENT
    • Threats
    • Errors
    • Undesired Aircraft States
    • Countermeasures
    • Swiss Cheese Model

 

FOR COMMAND EXTENSION

This module is NOT in the Initial/Refresher course. It is only in this ‘Command Upgrade’ course.

  • Leadership/Delegation
  • Communication
  • Decision Making from a command context
  • Threat and Error Management as a Captain
  • Team Building
  • Airmanship
  • Emergency Handling
  • Commercial Responsibilities as a Captain
  • Stress and Fatigue management from a Command Context.